Training for individuals

This course teaches you how to create a supportive environment by exploring five important elements and empowering frontline staff to lead the change.

Staff can be faced with dilemmas and can sometimes find themselves in tricky situations where they are uncertain of the most appropriate course of action. This course will enable participants to explore these critical issues.

Explore how to positively engage with the people you support and help them make real and sustainable changes in their lives.

A one-day course exploring current good practice in supporting women who are sleeping rough or are utilising homelessness services.

This course will explore the theory and practice of suicide intervention skills that can be applied in any professional or personal setting. This course is for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. This course also explores possible prevention and post-incident protocols, and how to support service users and staff after an incident.

A practical and inspirational take on wellbeing in relation to how we protect our time and set boundaries, so that we can effectively prioritise, set goals and manage our professional and personal sense of balance and wellbeing.

This course will explore practical ways to reduce unplanned moves from your service.

This course will give you the knowledge and understanding to develop your keyworking approach, with a focus on motivation, engagement and creative problem-solving. It will help you to respond creatively to non-engagement and ambivalence about change, using different strategies to achieve a person-centred and strengths-based approach to keyworking.

Identify ways to build your resilience, learn from challenging situations, and use these skills to reduce the negative impact of stress in the workplace.

Develop an understanding of the reasons a person may hoard and how to support a person to overcome barriers to disposing of their hoard.

An introductory course for frontline staff exploring Complex Trauma and Trauma-Informed approaches.

Delivered in partnership with Hestia, specialists in supporting survivors of modern slavery, this course will explore legal matters, trends and forms of Modern Slavery. It will also help delegates identify if someone is at risk of exploitation and how to get people the support they need.

This course will provide an introduction to the these topics and will explore ways of supporting people and maintaining staff wellbeing.

This one day course will explore common issues relating to tenancies and licences.

This course will provide you with an introduction to domestic abuse, looking specifically at how it might impact service users in a range of homelessness settings.

Mental health issues and homelessness are closely linked, you may regularly support vulnerable individuals experiencing a range of mental health issues. This practical course will give you the skills needed to support individuals experiencing mental health issues.

This course will explore the key rules for Universal Credit (UC) and Housing Benefit (HB).

Excellent support is dependent on an effective Strengths-Based assessment and the formation of a strong support plan. To achieve this, you need to be able to fully engage the client in the process, complete an assessment that focuses on strengths and create a plan that both client and support worker agree with. This training will help you to carry out assessment and support planning effectively.

Develop practical skills, knowledge, coaching skills and the confidence to support and empower your clients to overcome barriers and access education, training or employment.

A follow-up course to Trauma-informed: Theory and Principles, building practical ways of working with people affected by trauma.