Last updated: 01 March 2024
Who are these documents for?
Homelessness organisations, especially for those who may be developing new policies and procedures for supporting staff after the death of someone accessing a service.
Why are they relevant?
In 2021, 13.4% of deaths of people experiencing homelessness in England and Wales were deaths by suicide. By comparison, 1% of registered deaths in the general population were deaths by suicide. Homelessness services need to have a suitable approach, and relevant and appropriate policies and procedures in place, to support people at risk of suicide.
What are the key takeaways?
- Suicide Prevention Protocols provide guidance and direction to staff about the interventions and care required to increase the safety of people who are at risk of experiencing suicidal thoughts/feelings.
- How things are approached is equally as important as the delivery of policies and procedures: person-centred practice is key.
- The death of a person experiencing homelessness can be a traumatic event. When a death takes place by suicide, people across a service may have mixed responses so it is essential that there are clear procedures for communication, support and review that managers can apply during this difficult time.
- Debriefing after the death of a service user is a useful way for staff to process what has happened and get support from their peers.