Advice

akt - Digital Advice Service

Services offered

akt's Digital Services team supports LGBTQ+ young people aged 16 to 25 who are threatened with or experiencing homelessness, or living in a hostile environment. We cover the areas outside of akt's office regions and offer a remote, accessible service. Provide: Information, advice and guidance on LGBTQ+ youth homelessness and housing options. Remote casework including advocacy and support. Live chat. Online resources. Signposting and referrals to local and specialist services e.g. mental health, benefits, immigration. Financial support to find and secure accommodation. Support to explore education, employment and training opportunities. Digital Mentoring with a trained volunteer. Access to National Youth Engagement Programme.

Area served

The Digital Service covers the following regions. East Midlands, East of England, North West (everywhere except Greater Manchester) South East (everywhere except Greater London). West Midlands.

Who is the project for?

Who do we help?

LGBTQ+ young people aged 16 to 25 who are threatened with or experiencing homelessness, or living in a hostile environment.

Best way to get in touch

How to contact

You can contact us by emailing gethelp@akt.org.uk or by visiting the live chat on our website (open Monday to Friday, 10am - 12pm and 1pm - 5pm, closed on weekends and Bank Holidays). You can also find our referrals forms here: https://www.akt.org.uk/get-immediate-support/

How to contact - Opening times

Monday: 10am - 12pm and 1pm - 5pm
Tuesday: 10am - 12pm and 1pm - 5pm
Wednesday: 10am - 12pm and 1pm - 5pm
Thursday: 10am - 12pm and 1pm - 5pm
Friday: 10am - 12pm and 1pm - 5pm