Team training courses

This course is designed to equip teams working in homelessness and supported housing with the skills and knowledge to effectively support individuals who struggle with alcohol-related issues.

Develop your understanding of what is available to prevent and tackle anti-social behaviour (ASB) including how to empower clients to manage their behaviour and acquire skills for social living.

This course will explore the different kinds of autism in this spectrum, and the behaviours and complexities that can be encountered. It will also emphasise the person-centred and strength-based approach to working with people with autism.

A practical and inspiring approach to wellbeing, focusing on safeguarding our time and establishing boundaries, so that we can effectively prioritise, set goals and manage our professional and personal balance.

This course provides an introduction to supporting people with multiple and complex needs, dual diagnosis and personality disorder (PD).

Practical training to help you deal with verbal abuse, violence, threats and aggression. Learn techniques that can be adapted for use in your service, pre-emptive strategies and positive action, and de-escalation skills. You will also learn what actions to take after an incident has occurred.

This course will provide you with an introduction to domestic abuse, looking specifically at how it might impact on service users in a range of homelessness settings.

This course will introduce the main issues associated with drug and alcohol use among people experiencing homelessness. You will explore the reasons for drug and alcohol use and learn how to recognise the resulting effects. You will develop your professional practice and learn skills to help you support clients who use drugs and alcohol.

Develop practical skills, knowledge, coaching tools, and the confidence to motivate and empower the people you are supporting to overcome barriers and access education, training, or employment.

Develop your understanding of hoarding and learn skills to enable you to work more effectively with those who are impacted by hoarding.

Mental health issues and homelessness are closely linked, you may regularly support vulnerable individuals experiencing a range of mental health issues. This practical course will give you the skills needed to support individuals experiencing mental health issues.

The process of getting help from specialist mental health services on behalf of the people you support can be confusing. This course will help you to build relationships with your local mental health teams and show you how to make appropriate referrals to the right services.