Team training courses

This course will equip staff with the required knowledge, skills and confidence to enforce occupancy agreements, but can also be tailored for staff supporting clients who are having enforcement action taken against them.

Take a creative and person-centred approach to building and developing a keyworking relationship with the people you support.

Lone workers and their managers face a range of issues specific to their work. This course will explore areas such as health and safety, the maintenance of effective management systems, and communicating effectively and assertively.

Mental health issues and homelessness are closely linked, you may regularly support vulnerable individuals experiencing a range of mental health issues. This practical course will give you the skills needed to support individuals experiencing mental health issues.

The process of getting help from specialist mental health services on behalf of the people you support can be confusing. This course will help you to build relationships with your local mental health teams and show you how to make appropriate referrals to the right services.

Developed and delivered by Hestia, this course will provide an overview of modern slavery and exploitation for homelessness services.

Develop your knowledge and skills to enable you to positively engage with the people you support, and to help them make real and sustainable changes in their lives.

This training aims to help outreach teams deliver effective support interventions and achieve positive outcomes for people sleeping rough.

Organisations that support vulnerable people must ensure that the rights and interests of individuals are respected and that the work undertaken by staff fully reflects this. Mistakes can have serious consequences. This course will explain how you should manage professional boundaries in your daily work.

Learn how to develop a Psychologically Informed Environment. This course will look at the 5 key elements that make up a Psychologically Informed Environment, as well as looking at how frontline staff can lead the change within their service and start their journey to becoming psychologically-informed.

For all frontline staff who are looking to build on their resilience and reduce the negative impact of stress in the workplace.

This course will help you to understand the importance of risk assessment in your work. You will learn how to identify and eliminate risks and how to undertake risk assessment effectively.