Team training courses

This course will consider the policies and procedures that all organisations must have in place as well as the skills and knowledge their staff need to take steps to safeguard clients; to know the signs and indicators of abuse; know how to raise safeguarding concerns within the updated guidelines; and to become familiar with terminology associated with the Care Act.

Improve your supervision skills to benefit your staff team and improve the performance of your service.

Find out how working with people's strengths can make their experience of services more dignified, useful and empowering - and lead to better outcomes.

This course aims to develop emotional resilience amongst staff by exploring stress, compassion fatigue, burnout and vicarious trauma, and develop strategies and techniques for managing self-care and emotional wellbeing.

Helping workers meeting clients who are experiencing suicidal thoughts or behaviour, including individuals who end their own life. Exploring possible prevention and post-incident protocols, and how to support service users and staff after an incident.

This course will provide an overview of complex trauma and explore how a trauma-informed approach can be safely and effectively implemented by managers across their teams.

Designed as a follow-up course to Trauma-informed: Theory and Principles, this course provides frontline workers with an evidence-based approach to working in a trauma-informed way.

This introductory course for frontline staff explores Complex Trauma and its impact on service users and introduces delegates to why a trauma-informed approach is vital when working with individuals with complex needs.

This course will help delegates to understand the psychology of unconscious bias and how to overcome it; enabling positive working relationships with colleagues and the clients you support.

This course aims to empower your team with the skills and knowledge needed to effectively support individuals with self-harming behaviour, often rooted in trauma, and look at how to support people away from self-harming to alternative ways of managing their emotions.

This course will explore the key rules for Universal Credit and Housing Benefit and the need to claim housing benefit to cover rent for people living in supported accommodation. The session will also consider how to claim both benefits and the role of support workers in helping to claim these benefits and resolve difficulties that might be encountered with either.

This courses explore current good practice in supporting women who are sleeping rough or are using homelessness services.